Graphics Designer

1. About PropX Solutions

At PropX Solutions, we are transforming how real estate businesses operate by building next-generation, AI-powered CRM technology specifically tailored for the real estate ecosystem. We are expanding our in-house creative team at our Navi Mumbai office and are looking for a design-driven professional ready to shape how PropX shows up across social media, marketing and brand communication.

2. Job Overview

PropX Solutions is looking for a creative and detail-oriented Graphic Designer to create engaging visuals for social media, digital marketing campaigns, and brand communication. The ideal candidate should have a strong eye for design, typography, layouts, visual storytelling, and AI-powered creative tools.

3. Key Responsibilities

Social Media & Digital Design

• Create graphics, carousels, stories, Reel covers, thumbnails, and ad creatives.
• Design engaging visuals for Instagram, Facebook, LinkedIn, YouTube, and other platforms.
• Maintain consistency with the brand identity.

Marketing & Brand Collaterals

• Design brochures, presentations, company profiles, banners, flyers, and promotional materials.
• Create creatives for real estate technology products, software solutions, and marketing campaigns.
• Develop website, email, and digital advertising assets.

Creative Conceptualization & AI Graphics

• Develop fresh creative concepts, layouts, templates, and visual ideas.
• Create and enhance visuals using AI graphic generation and AI-powered design tools.
• Stay updated with the latest design, AI, and social media trends.

4. Qualifications & Skills

• 1–2 years of experience as a Graphic Designer.
• Proficiency in Adobe Creative Suite — Photoshop, Illustrator, InDesign, After Effects, and Premiere Pro.
• Experience with AI Graphics Creation and AI-powered design tools.
• Knowledge of Canva is an added advantage.
• Strong understanding of typography, color theory, layouts, and visual hierarchy.
• Good understanding of social media creative formats.
• Creative mindset with strong attention to detail.
• Ability to multitask and meet deadlines.
• Portfolio showcasing social media, branding, marketing, and AI-generated creative work is required.

Client Success Executive

1. About PropX Solutions

At PropX Solutions, we are transforming how real estate businesses operate by building next-generation, AI-powered CRM technology specifically tailored for the real estate ecosystem. We empower developers, channel partners, and enterprise sales teams to streamline operations, nurture leads, and close deals faster. We are expanding our team at our Navi Mumbai office and are looking for ambitious professionals ready to accelerate their careers in B2B tech post-sales and account management.

2. Position Summary

As a Client Success Executive at PropX Solutions, you will be directly accountable for the post-sales client lifecycle. You will onboard newly closed clients, ensure seamless product adoption, drive continuous engagement, handle queries and complaints, and identify upselling opportunities to grow account value. Working closely with internal technical support teams, you will act as the single point of contact for resolving issues and maintaining strong, long-term relationships with our clients.

3. Key Responsibilities

• Client Onboarding & Servicing: Conduct end-to-end onboarding for clients closed on the PropX CRM platform. Conduct product walkthroughs, workflow setup, and user training to ensure rapid tool adoption across real estate client teams.
• Relationship Management: Build and nurture strong, trusted relationships with key decision-makers and daily CRM users. Conduct periodic health checks and feedback sessions to drive high client satisfaction and retention.
• Query & Complaint Handling: Serve as the primary point of contact for client issues, operational complaints, and product queries with a solution-oriented mindset.
• Internal Ticket Resolution: Log, track, and coordinate ticket resolution directly with internal tech support and product development teams to ensure timely issue resolution and maintain strict SLAs.
• Upselling & Account Growth: Identify opportunities to upgrade client subscriptions, add modules, or expand user licenses based on client usage patterns and growing business needs.
• CRM & Record Management: Maintain precise logs of client interactions, open support tickets, account updates, and resolution statuses within the CRM.

4. Requirements & Qualifications

• Experience: 1–2 years of experience in Client Success, Account Management, or Customer Support within a B2B SaaS, CRM, or technology company.
• Educational Background: Bachelor's degree in Business, Technology, Communications, or a related field (BBA, MBA, B.Com, B.Tech, or equivalent).
• Communication Skills: Exceptional verbal and written communication skills in English and Hindi to handle client interactions effectively. Knowledge of Marathi is an added advantage.
• Tech & Support Literacy: Strong understanding of CRM workflows, tech product support systems, and ticket-tracking processes.
• Problem-Solving Ability: Excellent interpersonal skills, conflict resolution mindset, and ability to coordinate smoothly between clients and internal technical teams under tight timelines.

5. What You Will Gain

• Direct ownership of key enterprise client accounts in the real estate tech sector.
• Hands-on experience in post-sales operations, client retention, and software product management.
• Professional mentorship and growth opportunities within a fast-scaling B2B SaaS environment.